Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Due to the nature of our products, we do not accept returns on any opened or custom blended products. However if you are unhappy with your purchase, please reach out and we are more than happy to discuss.

Damages and issues
Please inspect your order upon reception and contact us immediately at info@fullmoonelixirs.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@fullmoonelixirs.com.